Apps & Technology

Payment Apps

Mobile payments are widely used for everyday transactions in many parts of China. Visitors may be able to connect eligible international bank cards to supported payment services. Set up your preferred payment method before departure.

Apps and services to explore

• Alipay: A mobile payment service that also offers travel-related features and services.
• WeChat Pay: A payment service integrated into the WeChat ecosystem, subject to account and card eligibility.

Before using them

• Install the apps from an official app store.
• Review the current requirements for foreign visitors and supported international cards.
• Complete account setup and any identity verification that applies.
• Test the setup before travel where possible.
• Keep a physical bank card and some RMB cash as backup.

Maps & Navigation

Navigation apps can help you locate hotels, attractions, restaurants, railway stations and nearby services. Preparing your preferred map tools before arrival can make it easier to move around unfamiliar places.

Options to explore

• Apple Maps: An option for Apple device users; check the features and local coverage available for your destination.
• Amap (Gaode Maps): A mapping and navigation service used in China. Its interface and features may require some familiarity with Chinese.
• Baidu Maps: Another mapping service to consider for local navigation, with language and usability considerations.

Practical preparation

• Save your hotel name and address in Chinese characters if available.
• Save important destinations such as airports, stations and accommodation.
• Learn how to copy and share a destination address.
• Check whether offline map features are available for your selected app and destination.
• Keep a written or screenshot copy of key addresses in case your phone is offline.

Translation Apps

Translation tools can help you understand menus, signs, transport instructions and basic everyday communication. They can be especially useful when you do not speak Chinese.

Options to explore

• Google Translate: Offers text, camera and other translation features, depending on device and availability.
• Microsoft Translator: A translation option for text and supported conversation features.
• Pleco: A Chinese dictionary and language-learning tool that may be useful for looking up words and phrases.

Prepare before departure

• Install your preferred translation app and test it.
• Download offline language packs if the app supports them.
• Test camera translation or handwriting input if you expect to need it.
• Save important phrases for hotels, taxis, medical assistance and directions.
• Keep important addresses in Chinese characters for showing to drivers or staff.

Transport Apps

Transport apps can help you arrange rides, plan journeys and manage train bookings. Which apps are useful will depend on your itinerary and the type of transport you intend to use.

Options to explore

• DiDi: A ride-hailing service to explore for local journeys. Check the current registration and payment requirements for visitors.
• China Railway 12306: The official railway ticketing platform. Review its current language, account and identity verification options.
• Trip.com: A travel booking platform that may be useful for comparing or arranging transport and accommodation.

Before traveling

• Check account registration and identity requirements in advance.
• Confirm accepted payment methods and booking conditions.
• Keep booking confirmations and ticket information accessible offline.
• Save station names and addresses in Chinese where possible.
• Allow enough time to reach stations and complete any required checks.

Communication Apps

Communication tools can help you stay in touch with travel companions, accommodation providers, guides and other contacts. Prepare the services you expect to use before leaving home.

Options to explore

• WeChat: A widely used messaging and social platform in China that may be useful for communication with local contacts and businesses.
• Email: Keep access to your email account for confirmations, bookings and important travel messages.
• Your existing messaging apps: Check whether the services you normally use will be accessible through your planned internet connection in China.

Practical preparation

• Set up accounts and complete verification before your trip where possible.
• Keep important contact details in your phone’s address book.
• Share your itinerary and accommodation details with a trusted contact.
• Check account recovery options and avoid relying on a single verification method.
• Keep essential booking and emergency information available offline.

Internet & Access

Your apps are only useful when you can access them. Internet connectivity, app availability, account verification and device compatibility all form part of your travel preparation.

What to prepare

• Choose a suitable mobile data option, such as an eSIM, roaming or local SIM.
• Install essential apps and sign in while you have access to your usual internet services.
• Check app availability in your device’s app store and ensure your device software is compatible.
• Review whether any service requires additional configuration before travel.
• Save offline information so you can access important details without a live connection.